Privacy Policy

KapStone (Pty) Ltd ("KapStone", "we", "our", or "us") operates GreenTrack, a project management platform for landscaping businesses. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at kapstone.app or the GreenTrack application.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Your name, company name, email address, and phone number when you register or join the waitlist
• Team size and business details you provide during onboarding
• Project data, expense records, and financial information you enter into GreenTrack
• Communications you send to us via email or support channels

We also collect certain information automatically when you use our services:

• Log data including your IP address, browser type, pages visited, and time spent
• Device information such as operating system and screen resolution
• Cookies and similar tracking technologies to maintain your session and improve the experience

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve GreenTrack and our related services
• Process your registration and manage your account
• Send you service updates, product announcements, and support communications
• Respond to your enquiries and provide customer support
• Monitor usage patterns to improve performance and user experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Storage and Security

Your data is stored securely using Supabase, a cloud database platform. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure.

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. If you close your account or request deletion, we will remove your personal data within 30 days, unless we are required to retain it by law.

5. Sharing of Information

We may share your information with trusted third-party service providers who assist us in operating our platform, including:

• Supabase — database and authentication infrastructure
• Email service providers — for transactional and product communications

These providers are contractually obligated to keep your information confidential and may not use it for any purpose other than providing services to us.

We may also disclose your information if required to do so by law or in response to valid legal process.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict how we process your data
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at hello@kapstone.app. We will respond within a reasonable timeframe.

7. Cookies

GreenTrack uses cookies to keep you logged in and remember your preferences. You can disable cookies in your browser settings, but this may affect the functionality of certain features.

8. Children's Privacy

Our services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. Your continued use of GreenTrack after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

• KapStone (Pty) Ltd
• Email: hello@kapstone.app
• Website: www.kapstone.app